Here you'll find the most commonly-asked questions about pet insurance:
Why do I need pet insurance?
Are all pet insurance policies the same?
How do I access my electronic documents?
Why are there exclusions on my policy?
Do you cover neutering?
Is dental treatment covered?
Is my pet covered abroad?
Can I change my level of cover?
Will there be any charges for amending a policy?
Are there charges for cancelling a policy?
Do you cover spaying or castration (neutering)?
What is not covered by my pet insurance?
What’s third party liability insurance for dogs?
What is a pet insurance 'annual limit'?
What is a pet insurance 'sub-limit'?
What is 'pre-authorisation'?
What is co-insurance / co-payment excess?
Is there an age limit on the policy?
Why are pedigree animals more expensive to insure?
What pets and breeds are not covered?
Should my pet be micro-chipped?
Do I have to have my pet vaccinated?
Can I get cover if my pet has previous medical conditions?
What should I do if my pet passes away?